Delivery
UK Delivery
- All orders are delivered via Royal Mail Tracked service. You will receive an email notification (to the email provided with your order) with your tracking number and expected delivery date and time.
- We aim to deliver your order within 7 working days after payment has been processed.
- For all orders, shipping is a flat rate of £5.79 (ex VAT).
ROI Delivery
- All orders are delivered via Royal Mail Tracked service.
- We aim to deliver your order within 10 working days after payment has been processed.
- For all orders, tracked shipping is a flat rate of £16.
- Please note that customs duties may be applied on ROI orders during the shipping process. Any applicable duties and taxes are payable by the customer.
International Delivery
- If you’re in Europe and want to buy some Friendly Shoes, please get in touch with us on hello@friendlyshoes.co.uk.
- If you’re looking for Friendly Shoes in the USA or Canada, go here.
- If you’re looking for Friendly Shoes in Australia or NZ, go here.
- Please note that customs duties may be applied on international orders during the shipping process. Any applicable duties and taxes are payable by the customer.
What does ‘pre-order’ mean?
That means that the item is currently out of stock and will be shipped once in stock. You are agreeing to purchase the item at this point and accept that the delivery will be at a later date. We aim to give regular updates with realistic delivery dates for our pre-order items. By placing a pre-order you are agreeing to these Pre-order Terms and Conditions. Our usual terms and conditions apply.